Express 1 Hour Delivery: S$ 18.00 per order
-60 Minute Crab Guarantee will require an excess of 15mins for order processing.
-Should delivery be late, express delivery fees will be refunded.
Express Delivery Example:
Customer orders at 6.15pm. 8 Crabs will process the order within 15mins to confirm payment and schedule for delivery.
Customer receives at 7.20pm. Delivery is Completed.
Preparation and cooking: 20-30mins
Same day or Advance Order delivery fee: S$ 8.00 flat per order(islandwide)
Spend a minimum of S$120 to enjoy FREE DELIVERY regardless of delivery type
Free delivery can be selected for the time slot on same day/advance delivery order. The delivery timing will be used as reference and arrival timings may be earlier or delayed depending on traffic conditions and delays caused by CoVid-19 regulations in Singapore during the Circuit Breaker.
Free delivery time slot example:
Customer ordered for 10 February 2020, between 6-7pm.
Delivery driver will pack food items in food warmer while delivering in the same region, for example, Paya Lebar.
Delivery driver will arrive within the time slot up to 7.30pm.
Delivery is completed.
Re-delivery due to failed delivery(no recipient, wrong address etc.): S$ 20.00 per order. Kindly ensure all information presented at checkout are accurate and correct.
Refund for Late Deliveries
Should an order further exceeds the timing selected by 1hour for delivery due to unacceptable reasons deemed by the company, we will provide a full refund for the order.
Refunds will be done via crediting a customer with store credits only, that are not exchangeable with cash.
Eg. Selected timeslot is 6-7pm. Food arrives at 7.30pm – no full refund requests will be entertained however we will provide a voucher suitable for compensation at the discretion of the company.
The store credits provided for refund will only be usable for 2 weeks from the date of issue.
*Store credits are also not applicable for delivery fees.
Did You Know?
- Our crabs and seafood are air flown in to Singapore on a daily basis.
- We strictly do not prepare food using crabs that have been dead before planned preparation.
- All dishes are cooked from the time of your order.
Learn more about our revolutionary and unique processes!